NextGen Patient Experience Platform
Visit
Management
Allow patients to manage appointments 24/7, which helps reduce no-shows
Offer patients convenient access to care with a highly configurable rules-based system
Enable your practice to control what types of appointments are offered online
NextGen Patient Self-Scheduling
Ensure seamless integration into Practice Management
Send appointment confirmations, which helps reduce administrative burdens
Allow appointment rescheduling and cancellations at the time of the email/text confirmation
Pre-visit
Visit
Post-visit
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Health Management
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Alert patients with appointments to delays and closures with broadcast messaging
Send appointment reminders via text and email to help reduce no-shows
Enable patients to go online to complete registration and submit insurance cards
Allow patients to update health history before visits
Capture patient data and attach it as a PDF
to the patient’s chart
NextGen Patient Engage
Enable patients to pay as a guest online without a login
Allow patients to make payments, as well as view and manage payment history
Securely save patients’ credit card information within NextGen PxP Portal
Reduce front office burdens and increase efficiency
NextGen Pay
Enable patients to provide their view of outcomes from the practice or at home
Allow patients to respond to PRO requests through text, email, in-office tablets, or on their mobile device
Provide a detailed understanding of a patient’s conditions
Automatically capture patient condition data to facilitate insurance pre-authorization
Provide clinical data to providers before meeting with patients
Clinect Patient-Reported Outcomes (PROs)
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NextGen PxP Portal
NextGen PxP Portal
Give patients the convenience to take charge of their health. With NextGen PxP Portal, they can…
Engage in Secure Messaging
Schedule/Manage Appointments
Complete Forms
View and Share Health Records
Pay Bills with NextGen Pay
Renew Medications
Access Patient Educational Materials
Receive Live Tech Support with NextGen ChatNow
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Click on each icon to learn more
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Enable them to view their lab results, visit summaries, and prescribed medications
Provide convenient access to educational materials following a visit
Communicate with them through secure messaging
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Discovery
Offer patients convenient and flexible access to care via a link from your website
Allow patients to make appointments 24/7 and receive confirmations
Enable your practice to control what types of appointments are offered online
Ensure seamless integration into Practice Management
Allow appointment rescheduling and cancellations at the time of the email/text confirmation
NextGen Patient Self-Scheduling
®
Boost your online reputation and improve patient satisfaction
Attract more patients with a positive online presence
Drive reviews with personalized, branded satisfaction surveys
Take action before issues escalate to negative posts on social media
Measure loyalty with NPS tracking, which correlates to revenue growth
View real-time and historical results with dashboards and reports
Clinect Measure
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Real-time patient appointment booking:
Leverage this solution to:
Increase revenue with patient-friendly payment methods that:
Streamline your PROs process as you:
Enable real-time patient appointment booking:
Enhance pre-visit communications as you:
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Enable more patients to take charge of their health when you:
NextGen Pay
®
Increase revenue with patient-friendly payment methods that:
Enable patients to pay as a guest online without a login
Allow patients to make payments, as well as view and manage payment history
Securely save credit card information within NextGen PxP Portal
Reduce front office burdens and increase revenue
®
Clinect Measure
Boost your online reputation and improve patient satisfaction with:
Personalized and branded satisfaction surveys
Real-time and historical results with dashboards and reports
Clinect Patient-Reported Outcomes (PROs)
Enable patients to:
Provide essential touchpoints throughout their treatment
Conveniently comment on their outcomes from the practice or at home
Encourage patients to take charge of their health as you:
Enable them to view and share information
Allow them to request prescription renewals
Communicate through secure messaging
Provide access to real-time tech support with NextGen ChatNow
Give them the flexibility to contact their providers when they want from any device
Monitor chronic conditions with more insight, ease, and cost-efficiency as your practice:
Obtains real-time patient device data without the need for an in-person visit
Empowers patients to be more actively engaged in their health
Documents data to support clinical decisions in the EHR
Uses a single telehealth platform (NextGen Virtual Visits) to review RPM data with
patients virtually
Expands device choices for providers and patients
Instant Medical History (IMH)
Make patient encounters more productive when you can:
Optimize your online clinical intake process
Enable patients to fill out clinical forms online from anywhere on most devices
Automatically populate patient information in the patient’s chart in the EHR/PM system
Reduce data entry work and make patient encounters more productive
NextGen Remote Patient Monitoring (RPM)
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powered by Validic Impact
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NextGen Virtual Visits
TM
Provide safe, convenient, HIPAA-compliant access to care from anywhere:
Allow patients to meet with their provider conveniently
Enrich the virtual visit experience and reduce front office burdens
Provide a simple user experience with no app or login required
Save time with a virtual care platform that integrates with the EHR and PM
Achieve a high patient satisfaction rating of 9.1 out of 10
Increase attendance with more conveniently scheduled classes
Conduct group visits back-to-back with one provider
Reduce no-shows
Save time and effort by not having to prepare for in-office gatherings
Promote group interaction beyond the walls of your practice:
Group Visits
NextGen Virtual Visits
Parents, family members, friends, and caregivers
Social workers and attorneys
Other providers within or outside the practice
Guest speakers for group visits
Allow others who have vital roles in a patient’s health to join a virtual visit.
Patients can invite:
Practices can invite:
Guest Visits
NextGen Virtual Visits
Obtain real-time patient device data without the need for an in-person visit
Empower patients to be more actively engaged in their health
Document data to support clinical decisions in the EHR
Use a single telehealth platform (NextGen Virtual Visits) to review RPM data with patients
Expand device choices for providers and patients
Monitor chronic conditions with more insight, ease, and cost-efficiency:
NextGen Remote Patient Monitoring (RPM)
®
powered by Validic Impact